Privacy Policy
Last Updated: March 2025
At ulorentarivo, we treat your personal information with the respect it deserves. This policy explains what we collect, why we need it, and how we protect it. We're based in Australia, which means we follow the Australian Privacy Principles under the Privacy Act 1988. If something here doesn't make sense, reach out. We'd rather you ask than assume.
1 What Information We Collect
We only collect what helps us deliver better financial education and support your entrepreneurial journey. Nothing more, nothing less.
Personal Details You Provide
When you sign up for courses or contact us, we need some basics:
- Your name and email address so we can communicate with you
- Phone number if you want updates via text or call
- Business information if you're enrolling in specialized programs
- Payment details processed through secure third-party gateways
- Course preferences and learning goals to personalize your experience
Information We Collect Automatically
Like most websites, we gather some technical data when you browse:
- IP address and browser type for security purposes
- Pages you visit and time spent on our site
- Device information and operating system
- Referring website if you clicked through from somewhere else
2 How We Use Your Information
Everything we collect serves a purpose. Here's what happens with your data:
| Purpose | What This Means |
|---|---|
| Course Delivery | Providing access to educational materials and tracking your progress |
| Communication | Sending course updates, important notices, and responding to inquiries |
| Payment Processing | Handling transactions securely through verified payment partners |
| Site Improvement | Analyzing usage patterns to enhance user experience |
| Legal Compliance | Meeting Australian regulatory requirements and protecting rights |
We won't sell your information to anyone. That's not how we operate.
3 Data Storage and Security
Your information lives on secure servers located in Australia. We use industry-standard encryption and security measures to keep it safe from unauthorized access.
Security Measures: We employ SSL encryption for data transmission, regular security audits, restricted access protocols, and automated backup systems. While no system is completely bulletproof, we take every reasonable precaution to protect your data.
We keep your information for as long as you're actively using our services, plus seven years afterward as required by Australian tax law. After that, it's securely deleted unless there's a legal reason to keep it longer.
4 Sharing Your Information
We work with a few trusted partners who help us run the business. They only get access to what they need:
- Payment processors who handle transactions securely
- Email service providers for course communications
- Cloud hosting services that store our platform data
- Analytics tools to understand how people use our site
All these partners are bound by strict confidentiality agreements. We don't share your data with marketers, advertisers, or anyone else who doesn't need it to provide you with educational services.
Legal Disclosure
We might have to share information if required by Australian law, court orders, or to protect our legal rights. This doesn't happen often, but we're obligated to comply when necessary.
5 Your Rights and Choices
Under Australian privacy law, you have several rights regarding your personal information. Here's what you can do and how to do it:
Access Your Information
You can request a copy of the personal data we hold about you. Send us an email and we'll provide it within 30 days, usually sooner. There's no charge unless the request is particularly complex or repetitive.
Correct Inaccurate Data
If something we have on file is wrong, let us know. We'll update it promptly. You can often do this yourself through your account settings.
Delete Your Data
Want to leave? You can request deletion of your account and associated data. We'll comply unless we need to keep certain records for legal or legitimate business reasons, like tax documentation.
Opt Out of Communications
Every marketing email includes an unsubscribe link. Click it and you're done. You'll still receive essential course-related communications, but no promotional stuff.
Important Note: If you withdraw consent or request deletion, we may not be able to continue providing certain services. We'll explain the consequences before processing such requests.
6 Cookies and Tracking
We use cookies to keep the site working properly and to understand how people interact with it. Most are essential for basic functionality.
Types of Cookies We Use
- Essential cookies that keep you logged in and the site functioning
- Performance cookies that tell us which pages are popular
- Functional cookies that remember your preferences
You can disable cookies in your browser settings, though some parts of the site might not work as smoothly. We don't use advertising cookies or track you across other websites.
7 International Data Transfers
We primarily operate within Australia, but some of our service providers have servers in other countries. When your data moves overseas, we ensure those providers maintain adequate security standards comparable to Australian requirements.
If you're accessing our services from outside Australia, your information will be transferred here and processed under Australian law.
8 Changes to This Policy
We update this policy occasionally as our practices evolve or laws change. When we make significant changes, we'll notify you via email or a prominent notice on the site. The date at the top of this page shows when it was last revised.
Keep checking back if you want to stay informed. We recommend reviewing it at least once a year.
9 Children's Privacy
Our services are designed for adults developing entrepreneurial skills. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has provided us with personal data, contact us immediately and we'll delete it.
10 Making a Complaint
If you're unhappy with how we've handled your personal information, please tell us first. We take complaints seriously and will investigate promptly.
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au. They're the regulatory body overseeing privacy compliance in Australia.
Questions or Concerns?
If something in this policy is unclear or you want to exercise any of your rights, get in touch. We're here to help and typically respond within two business days.
Email us at support@ulorentarivo.com or call +61 422 151 187
ulorentarivo
Shop 6-7, 32-60 East Street
Stockland Nowra Shopping Centre
Nowra NSW 2541
Australia